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Help and accessibility

What is digital accessibility?

An accessible communication service allows all users to access its contents without difficulty, including people with disabilities who use specialized software or hardware.

For example, it allows you to:

  • Navigate with speech synthesis or Braille displays (used by Internet users who are blind or visually impaired).
  • Personalize the service appearance depending on their needs (character enlargement, color modification, etc.).
  • Navigate without using the mouse, with the keyboard only or via a touch screen.
  • Etc.

To meet these requirements, the service must comply with strict standards when designed and updated.

TotalEnergies is committed to making its digital services and products accessible in accordance with Section 47 of Act 2005-102 of February 11, 2005. A digital accessibility Lead, the “Mission Handicap” with a dedicated ecosystem are mobilized on the subject.

To learn more about TotalEnergies' digital accessibility strategy:

Compliance statuts

Today, TotalEnergies is committed to making its online communication services accessible.

A compliance audit is underway. The accessibility statement will be shared following the audit.


Contact TotalEnergies Careers

If you are unable to access content on this service, you can contact the corresponding team to be directed to an accessible alternative or get the content in another form.

Contact the team by email at this address: [email protected]

The requested information will be sent to you as soon as possible.

Contact TotalEnergies

You can help us improve digital accessibility at TotalEnergies by sharing your feedback. To do this, send us an email at [email protected]